At ClassE Creations, we take pride in the quality and care behind every item. If you're not completely satisfied with your purchase, we're here to help.
🛍️ Standard Items
You may return eligible items within 30 calendar days of receiving your order. To qualify:
• Items must be unused, in original condition, and accompanied by a copy of your receipt
• Return shipping costs are the responsibility of the customer
• Once your item is received and inspected, we’ll notify you of the status of your refund
• If approved, your refund will be issued to your original payment method. Processing times may vary depending on your card issuer
🎨 Custom & Personalized Items
Due to the nature of custom work, personalized items are non-refundable.
• Refunds are only issued for items that arrive damaged
• Proof of damage (photos or video) is required for refund consideration
• Please review your order carefully and provide detailed instructions to ensure accuracy
If you have questions about your item’s eligibility or need help with a return, feel free to contact us. We’re happy to assist!